TIP:  Use a headset where possible and do a test call in advance

Web and video conferencing is optimized for:
- Google Chrome on a computer or Android device
- Safari on an iPhone, iPad or Mac (versions 13 and up)
- Firefox on a computer or Android device


  1. Login to your account.
  2. Click 'START' to initiate an on-demand conference to begin right away. There will be a drop-down menu on the right-hand side of the button allowing you to join without audio or screen share.
  3. On the next screen, you may be prompted to "allow" your system to access your microphone and camera. Ensure that you allow access so that you have access to all features. On this page, you will have the option to check your video and audio settings. You can turn off your camera and/or mute your microphone if you prefer. When you are set, click Join Conference.

The first caller in a video conference will hear hold music. Once at least one other participant arrives this music will stop and you will hear each other.




An on-demand video conference call can also be initiated by pasting your unique conference URL into your web browser. If you are not already logged into your account, you will be prompted to log in once the link has been opened in your browser.

This link can be found at the top of your account Home page. Simply click on the 'Copy call information' button to add this information to your clipboard. You can then paste this into an email or text message to send to participants.